NetDoctor support
Read-only network checks for macOS 14.0 or later.
macOS 14.0+
Get started
- Open the app from Applications or its menu bar icon.
- Run a check and open the details window to inspect interfaces, DNS, routes and internet connectivity.
- Read the suggested next steps. The app does not change your network settings or automatically fix your connection.
Sharing a support package
Export a redacted support package only when needed. Review the file before sharing: network details can still be sensitive. Exporting saves a file locally; it does not send it to support.
Contact
Email [email protected] with your macOS and app versions and reproduction steps. Remove private network addresses, passwords and other sensitive information from screenshots.
NetDoctor 支持
适用于 macOS 14.0 或以上版本的只读网络体检。
macOS 14.0+
开始使用
- 从“应用程序”或菜单栏图标打开应用。
- 运行检查，在详情窗口查看接口、DNS、路由与互联网连通性。
- 阅读下一步建议。应用不会修改网络设置，也不会自动修复连接。
分享支持包
仅在需要时导出脱敏支持包，发送前仍需检查文件，网络细节可能包含敏感信息。导出只会保存本地文件，不会发送给支持人员。
联系支持
请向 [email protected] 提供 macOS 与应用版本、复现步骤。请从截图移除内网地址、密码及其他敏感信息。